Compliant with the Data Protection Act 2017

Riserv Booking

Data deletion

Last updated: 6 October 2026

You are a customer of a business

  1. In the WhatsApp conversation with the business, send the word delete; or
  2. email contact@riserv.mu with the subject "Data deletion", giving your WhatsApp number and the business's name.

Your messages, profile name, language and appointments are deleted within 30 days. We confirm the deletion through the same channel.

You are a business

Email contact@riserv.mu from your account's address. We delete your business's and your customers' data within 30 days, except billing records we are legally required to keep.

What about WhatsApp?

Messages also remain in each participant's WhatsApp app; deleting them there is up to WhatsApp and you.