Your shop takes its orders on WhatsApp, even when it is closed.
Your customers write to the Riserv number and say the name of your shop. They see your items, fill their cart, and choose pickup or delivery. You receive the order, with its reference.
A 14-day free trial on the Pro plan and free assisted setup, for any sign-up until 30 November 2026.
2 vanilla candles for Saturday, delivered
✓ Order R7K4Q saved. We have passed your order on to Boutique Coralie. Payment is settled with the seller, on delivery. Total: Rs 1,250
What you receive
New order Order R7K4Q · Kavya 2 × Vanilla candle Delivery Total: Rs 1,250
What Riserv does for your shop
- Your items, with prices and photos
- You give them to Riserv in a chat. Your customer sees an item's photo when choosing it.
- A cart, even in their own words
- “2 black forest cakes for Saturday”: items, quantities and day go into the cart, your customer confirms.
- Pickup, delivery, or both
- You set your delivery fee. Your customer shares a location or types an address, and checks it before confirming.
- A reference for every order
- You receive it on your WhatsApp. You tap “Ready” or “Handed over”: your customer is told.
- Your customer follows their orders
- They see their recent orders and status, and can change an unpaid order by writing it.
A Juice deposit, if you want one
Ask for part of the total up front. Your customer pays it with Juice, straight into your account, using the order reference, and sends the receipt here: Riserv checks it. The rest is settled on pickup or delivery.
An option of the Pro and Premium plans, off by default. Riserv never touches your money.
See the plansQuestions
Do I need a Juice number to take orders?
No. Any business that sells takes its orders on WhatsApp, with or without a Juice number: the order is saved, you are notified, and payment is settled with you at handover. The Juice number is only used if you ask for a deposit.
Do my customers need to install an app?
No. They write to Riserv's WhatsApp number and say the name of your shop. Everything happens in WhatsApp, for them and for you.
Does Riserv collect the money from my sales?
No. Without a deposit, your customer pays you at handover. With a deposit, they pay with Juice straight into your account. Riserv checks the receipt and never touches the money.
Can I deliver myself?
Yes. You turn delivery on, set your fee (from 0, free, up to your amount), and Riserv asks for your customer's address or location. You make the delivery.