Restaurant reservation system on WhatsApp
- Saturday 8 pm, the table of 6 doesn't show up. Service is already full.
- In the middle of the rush, the phone rings and nobody picks up.
- A booking written twice in the book: two parties for one table.
With Riserv, your customers book on WhatsApp in under 3 minutes, day and night.
Free trial · 14 days
A new customer doesn't know you yet. They don't call: they message, and they book with whoever answers.
With Riserv, they get the answer on your WhatsApp, at any hour, and book on their own.
- 78%
- of consumers say they gave up on a business after an unanswered call.[1]
- 73.3%
- of people prefer to message a business.[2]
What no-show tables cost a restaurant
- up to 10%
- of restaurant bookings are no-shows.[3]
- $943
- lost per week per restaurant to no-shows, in Quebec.[4]
- ≈ £55.70
- lost for an empty table for two.[5]
- [1] CallRail (software vendor), 2025. Survey of 1,000 US consumers, cited by JustCall. source
- [2] Meta and Kantar, 2025. 22 countries; study commissioned by Meta. source
- [3] TheFork, cited by Journal du Net, 25 Feb 2026 (column sponsored by Lightspeed). source
- [4] Association Restauration Québec, survey cited by Noovo Info, 27 March 2023 (Quebec). source
- [5] OpenTable, United Kingdom, 2026. source
What Riserv changes
Today: Saturday 8 pm, the table of 6 doesn't show up. Service is already full.
With Riserv: The day before, the guest confirms, reschedules or cancels the table in one tap (Pro plan); a cancellation frees the covers.
Today: In the middle of the rush, the phone rings and nobody picks up.
With Riserv: Riserv takes bookings on WhatsApp during service: guests, day, lunch or dinner, time.
Today: A booking written twice in the book: two parties for one table.
With Riserv: Covers are counted per service: no more double-booked tables, and “Full” in one tap.
Owner side
Your whole business fits in one WhatsApp conversation
To book, move or cancel a table, your guests no longer need to talk to you: Riserv handles it with them. You open the Riserv conversation in your WhatsApp and see everything at a glance. Something else? The guest taps “Ask the restaurant” and it is passed on to you.
What you no longer do
Answering requests
Riserv answers your customers, at any hour, offers what is free and confirms the table. You are notified of every booking.
Calling the day beforePro
The reminder goes out on its own around 5 pm the day before; the customer confirms, reschedules or cancels in one tap.
Handling changes and cancellations
Guests move or cancel their table themselves; you get the alert and the covers are freed.
Keeping a paper book
Every table goes into your schedule, one tap away: today, tomorrow, the week.
Preparing your dayPro
On days with bookings, 30 min before opening: lunch and dinner covers.
Counting by handPremium
Monthly statistics and history as a PDF, in the same conversation.
Real reports produced by Riserv, with fictional data (Le Pavillon, September 2026). Numbers masked for this page.
Premium plan
Every month, see how your business is doing
In “My plan”, tap “Statistics” or “History”, then pick the month: the report arrives as a PDF in your Riserv conversation. Enough to decide next month's hours, offers and priorities with figures in hand.
- Is business up or down?
- Bookings taken, honoured, no-shows, new customers, compared with the previous three months.
- Example: 212 bookings in September, +8% on August.
- How many covers
- Covers honoured and group sizes, to plan the room and the staff.
- Example: 798 covers honoured in the month.
- When customers come
- The busiest days and hours: your opening hours, your days off, your off-peak offers.
- Example: Sunday is the busiest day; peak at 12 pm.
- Who comes back
- New customers, returning customers, loyal customers of the month, and confirmations or cancellations after reminders.
- Example: 34 new customers, 2.1% no-shows.
From
Rs 490 a month
No commitment, WhatsApp messages included. A 14-day free trial on the Pro plan, from activation.
The Riserv team, on top of the assistant
Real people, in Mauritius. Email us at contact@riserv.mu: we reply within an hour, Monday to Friday, 9 am to 5 pm. If needed, someone from the team comes to you within 24 working hours, anywhere in Mauritius.
Questions
Is there a simple restaurant reservation system?
Riserv takes bookings on your WhatsApp Business: number of guests, day, lunch or dinner, arrival time, based on your dining room's capacity. Nothing to install, from Rs 490 a month.
Am I eligible?How do I reduce restaurant no-shows?
On the Pro plan, the guest gets a reminder the day before and confirms, reschedules or cancels the table; a cancellation frees the covers. Riserv takes no deposit or card details.
Can restaurants take reservations on WhatsApp?
Yes. The guest writes “Hello”, taps “Book a table”, picks the number of guests, the day, lunch or dinner and the time; the table is confirmed and you are notified. Above the group size you set, they tap “Ask the restaurant”.
Is the reminder always sent?
It goes out the day before, around 5 pm, except for an appointment booked the same day or after 5 pm the day before. Reminders are included in the Pro and Premium plans, and during the free trial.
What if a customer asks something unexpected?
The assistant does not guess. The customer taps the “Talk to the salon” button (“the practice”, “the garage”, “the restaurant” or “the team”, depending on your trade): the request is passed on to you and the customer is told you will reply.
Your favourite restaurant isn't on Riserv yet? Send them Riserv.
Send Riserv to a businessWith Riserv, your customers book on WhatsApp in under 3 minutes, day and night.
Try it free